Direct7 Networks Review

Independent platforms

Direct7 Networks Reviews

According to independent reviews, Direct7 Networks averaged at 4.5 out of 5, which is a high yet not spotless score. So, before picking Direct7 Networks as your SaaS solution, it makes sense to evaluate whether it’s a good fit for your business – feature-by-feature, including real use cases and user feedback.

Review PlatformRatingReview Count
CapterraNo reviewsNo reviews
G251
GartnerNo reviewsNo reviews
GetAppNo reviewsNo reviews
Glassdoor4.85
GoodFirmsNo reviewsNo reviews
Software AdviceNo reviewsNo reviews
Trustpilot4.28
TrustRadius (out of 5)No reviewsNo reviews
Weighted Average Rating4.5

See also: What Made Us Choose Sources for Expert Score?

Direct7 Networks Social Media

Direct7 Networks Traffic & Engagement

Curious how users actually find and interact with Direct7 Networks? The table below covers traffic sources, user engagement, and other key d7networks.com metrics.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
11568.02.797.90.3636%49%0.40%9.3%0.07%3.5%

Direct7 Networks Website Visits Two-Year Trend: Positive

Learn more: Website Traffic Indicators We Use.

Supported Integrations

Direct7 Networks connects with platforms like Zapier, HubSpot, and Pipedrive, ensuring your Call Management system fits into your existing sales and marketing tools without extra setup.

  • Zapier
  • HubSpot
  • Pipedrive
  • Microsoft Power Automate
  • Zoho Flow
  • Make (Integromat)
  • Nagios
  • Zabbix
  • Icinga
  • MoEngage

Direct7 Networks Call Management Service Review

2.7Expert Score
Average Performer

Call Management Expert Score

Do We Recommend Direct7 Networks?
Direct7 Networks is an Average Performer based on its mixed ratings across independent review platforms of 4.5, which suggests there is room for growth in both its features and customer satisfaction. Businesses seeking added functionalities or seamless integrations may need to consider alternatives. While it provides basic call management features, Direct7 Networks lacks the innovation, scalability, and reliability to compete with top-rated businesses.

Feature Highlights: What Stands Out and What’s Missing

Here’s a look at what Direct7 Networks actually delivers – and where it falls short.

Call Management FeatureAvailability
Voice RecognitionNot verified
Vanity NumbersNot verified
Toll-Free NumbersNot verified
Real-Time ReportingYes
Professional RecordingsNot verified
Interactive Voice Response (IVR)Not verified
Call RecordingNot verified
Call AnalyticsNot verified
Inbound Call TrackingNot verified
Call FiltrationNot verified
Automatic Call Distribution (ACD)Not verified
API and Third-Party IntegrationsYes
Pay-Per-CallNot verified
CRMNot verified
CPaaSYes

Now that you’ve seen the feature list, let’s break down how each capability impacts real-world Call Management.

Real-Time Reporting

D7’s dashboard updates as messages go out. Delivery status, failures, open rates — it’s all there live. You’re not waiting for an end-of-day report to find out something went wrong.

API and Third-Party Integrations

D7 connects with Zapier, HubSpot, Zoho, Monday.com, WooCommerce, and 50+ other tools. If something happens in your CRM or your store, you can have D7 fire off a message automatically. Most of it doesn’t need a developer to set up.

CPaaS

D7 covers SMS, WhatsApp, Viber, and OTP through one API across 190+ countries. SDKs exist for Python, PHP, Java, and Node.js. You pick the channels, hook up the API, and you’re sending. No need to manage separate providers for each one.


Direct7 Networks Call Management Pricing Overview: How Much You’ll Pay

  • Minimum Price per Month: Pay-as-you-go; no monthly minimum

Average Performer in Call Management: While it provides basic call management features, Direct7 Networks lacks the innovation, scalability, and reliability to compete with top-rated businesses.

Related: How We Classify Inbound Call Management Software.

What Do Customers Say About the Direct7 Networks?

g2.com

Positive reviews:

“Direct7 Network provides reliable and budget-friendly SMS solution with global coverage and 24/7 Support. Their main features are 20secs Delivery, High Delivery Rate, Competitive Pricing, and Global Coverage. They have several direct connections and high-quality routes to ensure client’s messages are Delivered across to the Mobile handset reliably and promptly. Also, D7Networks provides OMNI channel Solutions like OTP and 2FA services. D7 provides free credits until the integrations are successful and webchat support is easily reachable and awesome. You can signup with social media authentication and there aren’t any more verifications. You can directly start using after signup. D7 provides free sender ID for most of the countries and you can easily get it by contacting them over webchat.” – Ilyas P. ⭐⭐⭐⭐⭐ November 27, 2019

glassdoor.com

Positive reviews:

“Nice place to work. Like work culture and policies. Job security. Learning new things day by day. Good support from management.” – Digital Marketing Analyst ⭐⭐⭐⭐⭐ October 23, 2024

“I have really enjoyed working here, and I have learned a lot over the course of my employment. Not only was it a wonderful learning experience for me, but I also had a very good time working with the team during my work tenure. I want to thank you for your unending support.” – Software Engineer ⭐⭐⭐⭐⭐ August 6, 2024

trustpilot.com

Positive reviews:

“I reached out to D7 yesterday regarding an issue. I was promptly contacted by Mr. Rohith from their India office within an hour of me contacting them. He was very helpful and went out of his way to help us. This is a very refreshing and great customer experience to start off with.” – Karan Pratap Singh ⭐⭐⭐⭐⭐ June 27, 2025

“I found Direct7 Network knowledgeable, with great customer service and an efficient system.” – Sanjay Mistry ⭐⭐⭐⭐⭐ February 26, 2024

Negative reviews:

“OTP SMS are not received by customers. We have been having a repetitive issue with D7Networks. Our customers are not able to login because of this. Slow customer support. I’m telling them that I have also tested and that I’m not receiving the SMS, and they are telling me that they see that it has been sent. Well no! Since I have my phone in hand and I’m telling you that it’s not received! And when I asked for a refund, they completely ignored me! We are switching the SMS provider. This service is a joke!” – Hassen Charef ⭐☆☆☆☆ March 25, 2024


Ratings, scores, and feature assessments follow our standard evaluation process. See our review methodology.

Kostya Omelchenko

Kostya Omelchenko

Kostya Omelchenko is the leading copywriter at InboundCallSoftware.com - an independent review and comparison site covering inbound call management software. He handles the content side of the operation: blog posts, SMM, and turning raw SaaS data into copy that's worth reading. His work spans data-driven writing, inbound call analytics, and long-form editorial on review methodology and software classification. Numbers don't speak for themselves - Kostya makes them.

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